# Safeguard Privacy Policy Effective Date: 16 June 2026 This Privacy Policy explains how Safeguard, operated by A & L SAFEGUARD ENTERPRISE, and its related services collect, use, store, share, and protect information connected with your use of the app. By registering, signing in, submitting content, or continuing to use the service, you are treated as having read and understood this Policy. ## 1. Scope of This Policy Safeguard is designed for anti-scam detection, report handling, risk guidance, and safety education. This Policy covers information you enter, upload, submit, or otherwise choose to provide inside the app. It does not govern data independently processed by third-party websites, banks, law-enforcement agencies, or external platforms. ## 2. Information We May Collect or Process Depending on the feature you use, we may process phone numbers, suspicious links, text you enter, screenshots, support images, text extracted from screenshots, report materials you intentionally submit, account information such as your email address and account identifier, local protection settings stored on the device, your language or notification preferences, push notification tokens and related delivery metadata, as well as purchase, subscription, membership, and restore-related status information. Source of information: the information above is mainly provided by you directly, or automatically extracted or collected when you use app features such as screenshot analysis. Nature of provision: - Mandatory information: to provide the core scam-risk detection service, you need to provide the phone number, text, or link to be analyzed. If you do not provide such information, we may be unable to complete the relevant risk analysis. - Voluntary information: language preferences, notification preferences, and certain local settings are optional. If you do not provide them, your use of the core detection features will not be affected. Unless you actively submit a report, related content should not be treated as a formal report record. ## 3. How We Use This Information This information may be used to provide local risk-analysis results, authenticate accounts, process user reports, run backend rule-based review, update scam-intelligence data such as numbers, links, and scam patterns, verify subscription entitlement and purchase-restoration status, deliver notifications where enabled, improve alert content, provide customer support, and maintain account settings, app stability, and security. ## 4. Information Sharing and Third-Party Services We do not sell your personal information. To operate anti-scam review, hosting, notifications, analytics, purchase verification, subscription-status synchronization, or security features, the app may rely on cloud storage, push services, logging services, and payment-platform infrastructure. Information is shared only to the extent reasonably necessary to deliver those services, and such providers are expected to apply appropriate data-protection measures. If you use the free version where ads are available, the app may also rely on advertising and consent-management services to request, deliver, measure, or limit ads and to store your privacy choices. Depending on your device settings, region, and permission choices, these services may receive ad-related signals such as app and device context, consent status, and advertising identifiers that are available to the app under applicable platform rules. ## 5. Data Retention We retain relevant information according to the following periods, unless a longer retention period is required for legal, regulatory, dispute-handling, or security-audit purposes: - Password reset codes: 15 minutes. - Login sessions: handled according to the current session-expiry mechanism and invalidated after expiry. - Support images: 90 days. - Support messages: 12 months. - Scam report records: 24 months. - Inactive account data: 12 months after the account becomes inactive. - Local content that is not submitted: stored only on your device, may be cleared by you at any time, and will usually be removed when the app is uninstalled. ## 6. Security Measures We apply reasonable technical and organizational safeguards, including access control, data-minimization practices, transport protection, audit logging, and service-level permission separation. However, no internet transmission or storage system can be guaranteed to be completely secure, so you should avoid submitting unnecessarily sensitive information where possible. ## 7. Your Choices and Rights You control whether to submit a report, enable notifications, continue providing suspicious content, or retain related local data on your device. Where applicable law grants rights of access, correction, deletion, or restriction of processing, you may also submit a request. If the app presents advertising privacy choices or a system tracking permission prompt, you may decide whether to allow those permissions and can update the relevant choices later through supported in-app or system settings where available. If you wish to exercise your rights to access, correct, or delete personal data, or if you have any questions about this Privacy Policy, you may contact A & L SAFEGUARD ENTERPRISE through: - Email: supportsafeguard@gmail.com - In-app support channel: Support -> Chat Support We will respond to your request within 15 business days. ## 8. Children Safeguard is a general anti-scam safety tool and is not specifically directed to children. If you believe a child's personal information has been submitted to the Service inappropriately, please contact us through the in-app Support channel so that we can review the request and take appropriate action where necessary. ## 9. International Processing Depending on the infrastructure and service providers used to operate Safeguard, relevant information may be processed or stored outside your jurisdiction of residence. Where this occurs, we take reasonable measures intended to ensure that the information remains subject to appropriate protection consistent with this Privacy Policy and applicable law. ## 10. Contact and Policy Updates If you have questions about this Policy, data handling, or report processing, you may contact A & L SAFEGUARD ENTERPRISE through the in-app Support channel or by email at `supportsafeguard@gmail.com`. If this Policy is materially updated, the latest version may be communicated through an app update, policy page revision, or another appropriate notice method; the version displayed in the app or on the official product page should be treated as the current version.